Waitemata District Organisational Values

Our Promise

This is our promise to the Waitematā community and the standard for how we work together.

Regardless of whether we work directly with patients/clients or support the work of the organisation in other ways, each of us makes an essential contribution to ensuring Waitematā DHB delivers the best care for every single patient/client using our services.



Our Purpose

Relieve suffering, Promote wellness, and Prevent, cure and ameliorate ill health

Our Priorities

Patient experience and Better outcomes

Our Values

Our values and behaviours were developed by over 1,000 patients, whānau and members of staff.

They describe how we aim to be with the people we serve and with each other, and set out our ambition to provide the “best care for everyone.”

Click on one of our values below to see more, including our behaviour standards.

everyone matters v2
with compassion
better best brilliant

Our values and behaviours will shape:

  • The way we plan and make decisions

  • The way we behave with patients, service users, whānau and with each other

  • How we recruit, induct, appraise, and develop staff

  • How we measure and keep improving everyone's experience